Refund policy
Last updated: 26 December 2025
At Swabhav, every product is thoughtfully made and carefully checked before dispatch. If something does not feel right, the following policy explains how returns and refunds are handled.
Returns
Products can be returned within 7 days of delivery, provided they are unused, unwashed, and in original condition with all tags intact. Items showing signs of wear, damage, or alteration will not be eligible for return.
To initiate a return, please contact us with your order details. Once the return request is approved, instructions for shipping the product back will be shared.
Non-Returnable Items
Certain items may not be eligible for return, including items purchased during sale or clearance, gift cards, and products damaged due to misuse or improper care.
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an incorrect item being delivered. We recommend using a trackable shipping service, as Swabhav is not responsible for lost return shipments.
Refunds
Once the returned product is received and inspected, you will be notified of the approval or rejection of your refund. If approved, the refund will be processed to the original payment method within 7–10 business days. Processing time may vary depending on your bank or payment provider.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear images. We will review the issue and arrange a replacement or refund as applicable.
Cancellations
Orders can be cancelled only before they are shipped. Once an order has been dispatched, it cannot be cancelled and will fall under the return process.
Exchanges
Currently, exchanges are not offered. If you wish to purchase a different size or product, please place a new order after completing the return process.
Contact Information
For any return or refund-related queries, please contact us at:
Email: swabhav.co@gmail.com
Phone: +91 8085319933
Address: 11/5, North Raj Mohalla, Indore – 452002, India